PRIVACY AND COOKIES POLICY

WHO WE ARE

Our website address is: https://orders.navigationinn.co.uk.
Navigation (Buxworth) Limited. Navigation Inn, Buxworth, High peak, Derbyshire, SK23 7NE.

We are committed to protecting and respecting your privacy. For the purposes of data protection legislation, we are the data controller and we will process your personal data in accordance with the Data Protection Act 2018 (The UK’s implementation of the General Data Protection Regulation (GDPR)). Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it.

WHAT PERSONAL DATA WE COLLECT AND WHY WE COLLECT IT

COMMENTS

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
An anonymised string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service Privacy Policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

MEDIA

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

CONTACT AND PROFILE INFORMATION

We may collect personal information, such as your name, phone number, address, postcode, and e-mail address, when you register for our service or contact us through the online forms, place an order for delivery,  or otherwise communicate or interact with us. We use this information to create, verify and personalise your account, to fulfill your request or transaction, to communicate with you directly, and to send you marketing communications in accordance with your preferences.

PAYMENT TRANSACTION INFORMATION

We may collect information such as items purchased, date and time of your transaction and amount purchased. We use the information to fulfil your order and complete your transaction. Payments are processed through third party Iframes such as PayPal Holdings Inc and Stripe Financial services company. This information is not accessible or stored by us anywhere.

COMMENTS, CHAT AND OPINIONS

When you contact us directly (e.g., by email, phone, mail or by completing an online form or participating in online chat), we may record your comments and opinions. We may also record comments and opinions you express when responding to surveys, entering a contest or sweepstakes or taking part in a promotion. We use this information to respond to your question or comment, to evaluate and improve our products and services and to inform our marketing and advertising activities. When you contact us directly to submit a concern, complaint or question, we may record your comments and collect the personal information contained in your communications (e.g., contact information, health or medical information, photos, etc.). We use this information to respond to your questions or concerns, and to evaluate and improve our products and services.

COOKIES

If you leave a comment on our site you may opt in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

EMBEDDED CONTENT FROM OTHER WEBSITES

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behave in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

ANALYTICS

We may collect analytics data, or use third party analytics tools, to help us measure traffic and usage trends for the Service and to understand more about the demographics and behaviors of our users.

WHO WE SHARE YOUR DATA WITH

We do not share, or sell to, your details with anyone.

HOW LONG WE RETAIN YOUR DATA

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognise and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

WHAT RIGHTS YOU HAVE OVER YOUR DATA

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
We will only use your personal data where the law allows us to. Most commonly this will be for:
a.  Performance of the contract we enter into with you;  
b. Where necessary for compliance with a legal or regulatory obligation we are subject to.

WHERE WE SEND YOUR DATA

In addition to the third parties mentioned above, we may disclose your information to:
a. Staff members to facilitate the provision of goods to you;
b. IT Software providers that host our website and store data on our behalf;
c. Police, HMRC, and other regulatory bodies where we are under a legal duty to disclose or share personal data in order to comply with any legal obligation.

HOW WE PROTECT YOUR DATA

Information you provide to us is saved our our secure servers. We have implemented appropriate physical, technical and organisational measures designed to secure your information against accidental loss and unauthorised access, use alteration or disclosure. In addition, we limit access to personal data to those employees, agents, contractors and other third parties that have a legitimate business need for such access.